Once the lienholder adds their patient/plaintiff's case with the law firm, that law firm will receive a notification that they've added it. If the case they've added already has a status update on Justice Bolt, they'll be notified of the status within 48 hours.
If the case they've added doesn't have an up-to-date status in Justice Bolt, our system will automatically send an email to the contact(s) listed on the case requesting an updated case status weekly until they update the case via the portal. If the lienholder doesn't want the law firm on the case to receive status update requests from them, they can turn them off on the Communication Settings page of their account.
To check the latest case status, they can either navigate to the patient’s case they're looking for or look out for their digest email that provides a summary of case updates daily.
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